Terms and Conditions

Welcome to the official website of Misr Cosmetics, Amanda Milano. We are pleased to provide all the information and services. The following are the legal terms and conditions imposed on all visitors to this website and related websites: -

• Your entry on the website indicates your knowledge and acceptance of these terms and conditions and your full agreement with them, which is your confirmation of commitment to the content of the terms and conditions of Misr Cosmetics ,Amanda Milano company, factory and its website.
• Membership of those less than 13 years old is not allowed. Misr Cosmetics ,Amanda Milano website has the right to cancel any membership of any member who has not reached 13 years old.
• When registering on the website, you are obliged to provide us with some information regarding the completion of the registration process and to include your password, and upon accepting the application you will be a member on the website.
• The website is not responsible for keeping your information and password confidentiality, in the case that you have given your information to another person and in the case of any operations that may be unreliable then the website has the right to stop the account completely without referring to you.
• The purpose of this membership is to shop and purchase personal items sold on the website or browse the website to obtain prices or specifications for our products, and it is prohibited to use for commercial purposes or use in the name of any other person, except for what has been permitted by us clearly and transparently in advance, and any breach or violation of these terms and conditions will lead to the immediate membership cancellation granted in this paragraph without any prior notice to you.
• Misr Cosmetics ,Amanda Milano is obliged to fully maintain the confidentiality of all data related to all customers registered on the website. No party is provided with any private information about your account except the name, phone number and address in the case that you make any purchase.
• The content included in this website, including but not limited to, are text, graphics, images, sounds, videos, downloads, links or source codes "Services and materials" are owned by Misr Cosmetics ,Amanda Milano website and are protected by copyright in accordance with the law on intellectual property protection, as Misr Cosmetics ,Amanda Milano has invested money, time, and effort to develop it.
• Misr Cosmetics ,Amanda Milano reserves all copyrights, trademarks, patents, and other intellectual property rights in the services and materials. The materials and services are limited to Misr Cosmetics ,Amanda Milano customers and are only available for their convenience. Misr Cosmetics ,Amanda Milano does not grant you any ownership or license rights to any of these services and materials.
• Any unauthorized use or reproduction of the information, services, materials and property rights contained in this website and the rights of others or that violate public order, public morals or the intellectual property of others rights is strictly prohibited.
• Misr Cosmetics ,Amanda Milano assumes no responsibility for any loss or damage arising directly or indirectly from the use of the website including loss or special, incidental or consequential damages, or the loss or damage caused by it in any way, including for example no limitation arising from any defect, error, deficiency or inaccuracy in this website.
• Misr Cosmetics ,Amanda Milano does not bear or accept any responsibility regarding your ability to link to another website or the consequences of dealing with the content of another website, and any hyperlinks within this website are intended to provide information and provide convenience for you, and Misr Cosmetics ,Amanda Milano has not analyzed or verified it, and does not involve the inclusion of Misr Cosmetics ,Amanda Milano for these Hyperlinks on any approval of the materials available these websites and do not bear any criminal or civil liability accordingly ,and no third party has the right to claim anything or compensation for that.
• Misr Cosmetics ,Amanda Milano recommends to its valued customers to ascertain the terms and conditions of legal restrictions for other websites that may be harmed others through Misr Cosmetics ,Amanda Milano website, which Misr Cosmetics ,Amanda Milano disclaims responsibility according to the previous paragraph.
• In the case that you are concerned about your data, you have the right to request access to the personal data that we have held about you or previously transmitted to us, and you have the right to request that any errors in your personal data be corrected and this is done for free.
• We may transfer your information to our agents and contractors to help us in related transactions, for example to a third party to help us deliver products to you and receive payments from you and use them for statistics and marketing research purposes or to assist the customer service team or to send our offers, and we may need to share information with a third party in order to protect against fraud and reduce credit risk.
• All customer posts on the website and what you provide to us including - but not limited to, questions, criticisms, comments and suggestions combined in the term "posts" become our exclusive property, and in no way belong to the customer, as well as the rights that apply on any type of post, and as soon as you share your comments or criticisms on the website, you also grant us the right to use the name you display that is directly related to this criticism or comment or any other content, and you are not entitled to use a fake email address or claim that you are another person or try to mislead us or any other party In terms of authenticity and reliability of any of these posts, we may delete or hide any of these posts, but we are not obligated to do so.
• With regard to any competition on Misr Cosmetics ,Amanda Milano page on Facebook https://www.facebook.com/amandamilano.me/, we use the data to notify the winners and to announce our offers, and you can find more details about the terms of participation in each contest / competition via our page on Facebook.
• In the case of a violation of these laws, the legal team of Misr Cosmetics ,Amanda Milano will deal with the customer and his account will be deactivated and prevented from making any requests on the website of Misr Cosmetics ,Amanda Milano , and the company has the right to take the necessary legal actions to preserve its right.
• These terms and conditions are interpreted and applied according to the laws in force in Egypt, according to which each person agrees to appear in the judicial court bodies in Egypt and waive any objections related to the place.
• In addition to any legal provisions or judicial redress procedures, we may immediately and without prior notice to you to amend or delete any of these previous terms and conditions or to cancel any or all of your rights granted under the terms and conditions, In any case to terminate this contract, you must immediately stop visiting and using the website, as well as issuing legal provisions or judicially fair procedures, we may immediately cancel all passwords or other account identification methods granted to you, and we reject any visit or use of this website entirely or partially, Any invalidation of this agreement will not affect all rights and obligations, including, for example, the payment obligations of the parties issued before the date of termination of the contract, and therefore you agree that the website operators will not bear responsibility for you or any other individual as a result of the suspension or termination of the service, If you are dissatisfied with any of the terms, conditions, regulations, policies, guidelines, or practices of Misr Cosmetics ,Amanda Milano , you can stop visiting the website.

Sales and Privacy:

We respect your privacy!

Misr Cosmetics, Amanda – Milano deals carefully with respect of your privacy on the Internet and seeks to achieve this.

Misr Cosmetics, Amanda – Milano is trying to deal with your information that we receive on the Internet very carefully under any circumstances and ensuring that the information you send is used and disclosed only for the intended purposes and means thereto.

Such that, all the information collected on this site will remain confidential and will not be sold or rented!

Any provided information will be preserved with the greatest care and will not be used in any way against your approval.

Your name and address shall be given to a third party through which you can receive your order and pay for it.

Information we collect online

• The required information to purchase a product: when you buy a product, we ask you about your name, address, phone number, your e-mail address and any other necessary information to complete and trace your order.
• The required information to create an account: you can create an account on amandamilano.com at anytime by submitting your e-mail address and specifying a unique password to access the website.
• You can change the saved information at any time.
  
  It is not necessary to create an account to be able to visit our website.
  
  Creating an account allows you to save specific data related to bills issuance in order to trace your orders and to specify preferences of submitting orders.
• Personal profiles (cookies) and other computer-related information: when you log in amandamilano.com, small sized text files named personal profiles "cookies" will be saved on the hard disk of your computer. The "cookies" allows us to enhance and create your shipping experience through our website and to improve the site design. The "cookies" store random identification numbers and information about your first and last visit, the number of visits and the contents of the shipping cart.
• You can set your web browser software to notify you when you receive a cookie, also you can remove the cookies from the browser after shopping. If you removed our (cookies), then you limit our ability to customize amandamilano.com for you personally for your next visit, but removing the personal profile will not prevent you from shopping and purchasing from our site in the future.
• Also we may collect specific technical information from your computer. These technical information may comprise your Internet Protocol (IP) address, the operating system of your device, type of the browser software, the website address that referred you to our site, if exists. Except for the case of the IP addresses, such information cannot be used to identify you. Moreover, we normally do not use the IP addresses to identify anyone. However, we may do this to find out the unauthorized activities and take the necessary legal actions.

Accepted Payment Methods in Egyptian Pound (EGP):

• Cash On Delivery.
• Instant online payment on Misr Cosmetics, Amanda – Milano website via Master Card & VISA.

Online Payment instructions via VISA:

• After your online order is submitted, you will receive a confirmation email with details about your order. 
• Your order will be sent to the exact shipping address you assigned on our website, and to the card holder him/herself.
• You will be required to sign your full name on a copy of the order receipt, and you will also be required to provide our employee with your national ID number.
• In case you are not at home during the time of delivery, you can assign someone else to accept the order on your behalf. The assigned individual must provide at least a clear hard copy of the same credit card used to make the initial order and at least a clear hard copy of your national ID. Our employee will take these documents from the assigned individual to proceed.   
• There is no possibility to amend the order "change the product / modify the quantity / delete or add another product" after registering the order. You will have to register a new order.
• If you would like to cancel your order 48 hours after your credit card has been charged, the amount you paid will be refunded to the same credit card you made the purchase with minus a 2.3% administrative fee. This process may take up to 30 days.

Exchange Policy

• Products can be returned or exchanged within 14 days from purchasing. The customer will be responsible for the shipping fees.
• Cases and packaging materials must be in its original condition, and you should not have used the product, or opened the case thereof.
• All orders of the products shipped by fault / errors in the bills shall be submitted within 1 day from the delivery date.
• Shipping costs of all the products refunded in advance shall be paid; the client shall be responsible for all shipping costs.

Products' delivery and delivering thereof at home

• Home delivery is presently only available to residents of Egypt.  Soon, we will be able to expand our deliver service to other international countries.
• After your order is made, your product/products will arrive at your door within 4 to 7 business days.
• We are not able to make deliveries on weekends, so all deliveries will arrive to your home on a weekday which is from Sunday to Thursday.